Find answers to common questions about our products and services
A:Make sure the controller is in the correct pairing mode. Press and hold the following button combinations for 3 seconds until the HOME indicator flashes rapidly:
Switch mode: HOME + Y (white flash)
Android mode: HOME + A (green flash)
iOS mode: HOME + X (blue flash)
Do not touch the joysticks during pairing. If still not found, press and hold HOME for 5 seconds to power off, then repeat the pairing steps.
A:The controller will only reconnect to the last device it was paired with when you short press HOME. If you have switched to another device, you need to re-pair:
1.Go to the Bluetooth settings on your original device and remove/forget the controller.
2.Put the controller back into pairing mode (long press HOME + corresponding button for 3 seconds).
3.Pair again on the original device.
A:The Switch 2 requires a special one-time setup to enable wake-up and reconnect:
1.Make sure the original Joy-Con controllers are attached to the Switch 2 console.
2.Pair the controller to Switch 2 normally using HOME + Y.
3.After successful pairing, stay on the connection page (do not exit). Within 20 seconds, remove the right Joy-Con and immediately reattach it.
4.After this setup, you can simply short press HOME to wake up and reconnect to Switch 2.
A:With the controller connected and placed flat on a desktop:
1.Press and hold View + HOME for 3 seconds to enter calibration mode. The HOME indicator will start flashing.
2.Rotate the left and right joysticks fully in all directions 3 times each.
3.Press the LT and RT triggers all the way down 3 times each.
4.Press View + HOME again to complete calibration.
Important: Do not enter calibration mode unless necessary. If you enter, you must complete all steps.
A:The turbo cycle is: Manual Turbo → Auto Turbo → Turbo Off. Supported buttons: A, B, X, Y, LB, RB, LT, RT.
Manual Turbo: Hold TURBO, then tap the target button.
Auto Turbo: With manual turbo active, hold TURBO again and tap the same button.
Turn off Turbo: With auto turbo active, hold TURBO and tap the same button.
To clear all turbo settings, press and hold TURBO for 3 seconds.
A:Each back button can record up to 25 button inputs.
1.Press and hold MACRO + N1 (or N2) for 3 seconds. The controller vibrates once and the HOME indicator flashes white.
2.Press the sequence of function buttons you want to record. The time intervals between presses are saved.
3.Press N1 (or N2) again to save. The controller vibrates once and the HOME indicator returns to steady state.
To clear all programmed settings, press and hold MACRO for 5 seconds.
