A: Make sure the controller is powered off first. Then press and hold the HOME button until the indicator light turns on, and release the button only after the light appears. If you release the button too early, the controller will enter reconnection mode, which may prevent the Bluetooth name from appearing in the device list.

A: Please check the following:
1.Make sure Bluetooth is enabled on your phone.
2.When reconnecting, press the HOME button briefly. Do not press and hold it, as that will put the controller into initial pairing mode.
3.If the controller has been paired with multiple phones, it will automatically reconnect only to the most recently connected device.

A: Please check the following:
1.Some games require controller support to be manually enabled in the game’s settings.
2.Confirm that the game itself supports controller input. If a game does not support controllers, it cannot be controlled using the controller (for example, Knives Out does not support controller input).
3.Many games do not allow controller use in the main menu or lobby. The controller typically becomes active only after entering actual gameplay or a match. For example, in Call of Duty, the controller works only during battles.
4.Make sure the correct Bluetooth device is connected. The device name should be “Xbox Wireless Controller.”

A：Please calibrate the controller by following these steps:
Step 1: With the controller powered off, place it flat on a level surface.
Step 2: Press and hold “Select” + “A” simultaneously, then press the HOME button while still holding the first two buttons. The controller lights will flash in pairs, indicating that it has entered calibration mode.
Step 3: Using normal pressure, move both the left and right joysticks to their outer edges and rotate each joystick in a full circle three times.
Step 4: Press the “Start” button. The controller lights will turn off, indicating that calibration is complete.

A: The controller works with most standard thin phone cases. If your case is thick or has an unusual design, we recommend removing it to ensure the best fit and performance.

A: Yes, the controller can be used while charging. However, the phone cannot be charged at the same time during gameplay.